Frequently Asked Questions

We recommend wearing comfortable clothing that you don't mind getting wet, as well as water shoes or sandals with straps. Sunscreen, a hat, and sunglasses are also recommended for sun protection.

No prior kayaking experience is necessary for most of our tours. Our guides will provide basic instruction and safety guidelines before the tour begins.

Unfortunately, at this time Blues City Kayaks does not offer a rental only option.  All of tours include kayaks, lifejackets, paddles, shuttle service, and guide service.

We don't allow  children under the age of 6 on our tours. Participants between the ages of 6 and 11 must be in a tandem kayak with an adult.

Yes, many of our tours are suitable for beginners. Our guides are experienced paddlers who will provide instruction and support throughout the tour. All of our guides are certified in CPR and Wilderness First Aid. ANDe is a certified ACA kayaking instructor and all guides must go through the classes in order to guide Blues City Kayaks tours.

Your safety is our top priority. If the weather conditions are unsafe, we may reschedule the tour or offer a full refund. Unsafe weather conditions may be a high chance of thunderstorms during the tour, excessive heat warnings, and high river statges. We will still conduct the tour in rain as long as there is no thuder.

Sometimes. MOST of our tours and classes have a "Bring Your Own Boat" (BYOB) option. It is generally 1/2 price of the full amount. The BYOB option includes everything but the gear. You will get the same shuttle service and guide service!

Yes, there may be a weight limit for certain tours. Please check the tour description or contact us for more information. Generally, it's best to be 250lbs or less for our tours, even though the maximum weight capacity for our kayaks is 300lbs.

Yes, life jackets are provided and must be worn at all times during the tour. We 

Yes, you are welcome to bring a camera or smartphone on the tour to capture the experience. However, please keep in mind that water damage is possible, so use caution. Blues City Kayaks is not responsible for any loss or damage to any personal gear you choose to bring on your tour.

Some tours may include snacks or drinks, while others may not. Please check the tour description for details.

Restroom facilities may not be available during the tour, so we recommend using the restroom before the tour begins.

Due to the nature of our tours, Blues City Kayaks may have to cancel a tour at the last minutes. The following are some reasons to cancel:
- High chance of thunderstorms

- High river level

- High winds (Lakes)

- Guide illness

- Mecanical failure

- Equipment failure

If Blues City Kayaks cancels a tour for any reason you will have the option to get a full refurnd or apply the cost to another tour.

Yes, we offer private tours for individuals, families, or groups. Please contact us for more information and to schedule a private tour.

Tour durations vary depending on the location and type of tour. Please check the tour description for the estimated duration and lenght of the tour.

Yes. Blues City Kayaks does not accept point-of-sale payment.

You are welcome to, and encouraged to bring your own snacks and beverages on the tour. Please avoid bringing glass containers for safety reasons.

Yes, you can purchase a gift certificate for a kayak tour. Please contact us for more information on how to purchase and redeem gift certificates.

No, tips are not required for our kayak tour guides. However, if you feel that your guide provided exceptional service and made your experience memorable, tipping is always appreciated as a gesture of gratitude. Tips are entirely voluntary and should reflect your satisfaction with the tour and the level of service provided by your guide.